Return & Refund Policy
At Comfort Shoes All, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 15 days from the date you receive your order to request a return.
To be eligible for a return:
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The item must be unused, unworn, and in the same condition as received
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The item must be in its original packaging
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Proof of purchase (order number or receipt) is required
Certain items may not be eligible for return due to hygiene or clearance reasons. Please refer to the product description for details.
How to Request a Return
To initiate a return, please contact us at:
📧 contact@confortshoesall.com
Include the following information in your email:
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Your full name
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Order number
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Reason for the return
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Photos of the item if necessary
Our support team will respond with return instructions within 1–2 business days.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Your refund will be processed to your original method of payment
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Refunds may take 5–10 business days to appear, depending on your bank or payment provider
Shipping Costs
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
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Original shipping fees are non-refundable
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us immediately at
📧 contact@confortshoesall.com
with photos, and we will resolve the issue as quickly as possible.
Contact Us
For any questions about our Return & Refund Policy, feel free to reach out:
📧 contact@confortshoesall.com